Careers at TikTok Mall

Last updated: September 12, 2023

TikTok Mall values people who can solve problems responsibly, learn quickly and deliver stable results. As the platform grows, we continue to build teams across operations, technology, risk control, customer experience and merchant support.

We look for candidates who respect execution, communication, ownership and long term thinking. Whether you work in product, engineering, data, design, operations or service, your work should help improve platform efficiency and user trust.

Roles We Often Need

• Platform operations, merchant management and campaign support.
• Product development, engineering, testing, data analysis and system optimization.
• Risk control, compliance, audit support and dispute handling.
• Customer service, multilingual support, content review and process coordination.

What We Value

We value clear communication, attention to detail, respect for rules, data accuracy and a willingness to collaborate across teams. Recruitment communication should take place only through official channels and authorized company contacts.

Recruitment Process and Review

Depending on the role, TikTok Mall may arrange resume screening, online communication, professional assessment, business interviews, background review or other reasonable steps. Candidates should provide authentic information and complete materials so that the recruitment process can proceed accurately and efficiently.

Hiring Philosophy

We value integrity, accountability, collaboration and continuous improvement. We encourage team members to solve problems with a practical mindset, respect operating standards and contribute to long term platform development through consistent execution and professional communication.