Company Statement

TikTok Mall Company Statement

Last updated: September 12, 2023

This Company Statement explains how TikTok Mall communicates official positions related to platform operations, consumer protection, intellectual property, anti fraud measures and cooperation with applicable law. It is intended to help users distinguish official platform information from unofficial commentary or third party claims.

TikTok Mall does not recognize unauthorized statements made in the name of the platform by individuals, agencies or unofficial websites. Platform users should rely on confirmed notices issued through official channels.

Official Communication Channels

  • Platform announcements published inside TikTok Mall.
  • Official website pages and verified company domains.
  • Official customer service and verified business support channels.
  • System messages, notices and other communication methods expressly provided by the platform.

Rights Protection

TikTok Mall opposes fraud, impersonation, false advertising, infringement and any misuse of the TikTok Mall name or brand. Where necessary, the platform may preserve records, respond to complaints and cooperate with legal or regulatory requirements. The latest published version of this statement will prevail.

Brand and Rights Protection

Any unauthorized use of the TikTok Mall name, logo, page materials, official wording or platform identity for publicity, solicitation, paid services, training, agency promises or other business activities does not represent the platform. TikTok Mall reserves the right to take action to protect its brand, users and legitimate business order.

Priority of Official Statements

If there is any inconsistency between unofficial information and official platform notices, business rules or applicable law, the latest official notice, the relevant platform rule and mandatory legal requirements shall prevail. Users should always rely on verified official channels when evaluating platform related information.